Please know that when a family has requested our services, will respond in a prompt, and professional manner.
Our First Call Care Team are our employees, and have been trained in how to handle each transfer with respect and dignity.
- No matter the hour, our staff will provide timely and competent information to you, and the family.
- We will make every effort to arrive at the residence in a timely manner.
- We will always send two staff members to a residence and to a facility when requested.
- We offer the families we serve two guarantees:
First our No Hidden Fee guarantee, promises that the price that you see on our website or the price that you are quoted over the phone will be exactly the price you will pay.
Secondly, we are committed to service beyond expectation, before, during and after the service, that we offer our 100% Service Satisfaction Guarantee We guarantee that if the family is not satisfied with any aspect our our service, we will make every effort to correct it, and if we cannot correct it to their satisfaction, they will not be charged for that particular service item.
Our Funeral Directors & Cremation Specialists are available 24 hours a day, 7 Days a Week by calling (615) 712-8992